What is Oryx Joint Commission?

What is Oryx Joint Commission?

The Joint Commission's ORYX initiative integrates performance measurement data into the accreditation process. ORYX measurement requirements support Joint Commission-accredited organizations in their quality improvement efforts.

Is Oryx an antelope?

Oryx, (genus Oryx), any of three large antelopes (family Bovidae, order Artiodactyla) living in herds on deserts and dry plains of Africa and the Arabian Peninsula. Oryxes are powerfully built and deep-chested with short necks, blunt muzzles, and long limbs. The sexes look alike, although females are less muscular.

How do I file a complaint with the Joint Commission?

The public can also submit a complaint to The Joint Commission via The Joint Commission's website: www.jointcommission.org. Scroll down to “Filing a Complaint.” The Joint Commission also has a complaint telephone number at (800) 994-6610 where you can speak to a Joint Commission representative.

What are the 4 P's in healthcare?

The four Ps (predictive, preventive, personalized, participative) [3] (Box 21.

Are Joint Commission reports confidential?

Information Kept Confidential by The Joint Commission Information learned from the organization before, during, or following the accreditation survey, which is used to determine compliance with specific accreditation standards. ... The identity of any individual who files a complaint about an accredited organization.

What is safety event?

A Safety Event is a situation where best or expected practice does not occur. If this is followed by serious harm to a patient, then we call it a “Serious Safety Event (SSE)”.

Is a near miss a sentinel event?

Definitions: Patient Safety Events - Sentinel events are one category of patient safety events. A patient safety event is an event, incident, or condition that could have resulted or did result in harm to a patient. ... A near miss (or “close call” or “good catch”) is a patient safety event that did not reach the patient.

What is near miss and example?

Some examples of near misses when it comes to slipping and tripping at work include: Poor lighting resulting in an employee tripping, and almost falling over an undetected extension cord. A leaky air conditioner drips onto a walkway resulting in an employee slipping and nearly falling.

Do all sentinel events have to be reported?

Such events are called "sentinel" because they signal the need for immediate investigation and response. Each accredited organization is strongly encouraged, but not required, to report sentinel events to The Joint Commission. ... The Joint Commission can provide support and expertise during the review of a sentinel event.

What is a sentinel alert?

A sentinel event is a patient safety event that results in death, permanent harm, or severe temporary harm. Sentinel events are debilitating to both patients and health care providers involved in the event.

Should medical errors be reported to patients?

It is generally agreed that harmful errors must be disclosed to patients, although it is unclear what the true frequency is for disclosing these adverse events. When minimally harmful events or near misses occur, research indicates that physicians are less inclined to disclose it.

Are med errors reported to state?

Twenty-three states, including California, Florida, New York, and other major hospital population centers, already mandate med-error reports.

What happens when you make a med error?

If you make a medication error, return to the basics of the six rights of medication administration: the right drug, dose, route, time, patient and documentation. If the patient tells you it is the wrong medication or treatment, stop and check the order.

How do you communicate with medical errors?

Disclosing medical errors the right way

Begin by stating there has been an error;
Describe the course of events, using nontechnical language;
State the nature of the mistake, consequences, and corrective action;
Express personal regret and apologize;
Elicit questions or concerns and address them; and.
Plan the next step and next contact with the patient.

How do you deal with medical errors?

Five Ways to Respond to a Medical Mistake

Acknowledge your mistake to the patient or family. This is what patients want, and it has the likelihood of decreasing the risk of litigation. ...
Discuss the situation with a trusted colleague. ...
Seek professional advice. ...
Review your successes and accomplishments in medicine. ...
Don't forget basic self-care.

How do you apologize for a medical error?

Get the facts. Don't simply react with emotion or guilt. If an apology is, indeed, warranted, make sure that it is sincere. Acknowledge the error, give the patient an explanation of what happened, express your remorse that it happened, and outline what steps you will take to make reparation.

How can we improve communication in healthcare?

Improving Communication in Hospitals

Assess Your Current Method of Communication. ...
Streamline Communication Channels. ...
Encourage Mobile Collaboration for Effective Communication Between Healthcare Professionals. ...
Give Healthcare Employees a Voice. ...
Prioritize Face-To-Face Communication.

How can you promote effective communication?

Here are some ideas on how you could promote better, effective communication at work:

Listen to your team members. ...
Create a communication-friendly space. ...
Ask for feedback. ...
Host team-building games. ...
Open a platform for anonymous feedback. ...
Have monthly one-on-one meetings. ...
Final Thoughts.

How do you communicate effectively with patients?

Communicating Effectively with Patients

Assess your body language. Have your body at the same level as theirs. ...
Make your interactions easier for them. ...
Show them the proper respect. ...
Have patience. ...
Monitor your mechanics. ...
Provide simple written instructions when necessary; use graphics where possible. ...
Give your patients ample time to respond or ask questions.

What are the five methods of communication?

Five Types of Communication

Verbal Communication. Verbal communication occurs when we engage in speaking with others. ...
Non-Verbal Communication. What we do while we speak often says more than the actual words. ...
Written Communication. Whether it is an email, a memo, a report, a Facebook post, a Tweet, a contract, etc. ...
Listening. ...
Visual Communication.

What are 3 methods of communication?

The three primary means of communication are verbal, nonverbal, and visual.

Verbal Communication. Verbal communication depends on words to deliver meaning. ...
Nonverbal Communication. Nonverbal communication occurs when meaning or messages are sent or received without the use of words. ...
Visual Communication.